Our Services
We provide free, judgement‑free support for individuals and families doing it tough. Our services include food hampers, referrals, advocacy, and friendly guidance from locals who care. Everything we offer is barrier‑free no concession cards, no need to explain.
just genuine help when you need it.
What we offer
Food Hamper Delivery & Pick‑Up
We provide free food hampers delivered directly to individuals and families experiencing hardship. Each hamper includes essential pantry items to help ease financial pressure. We also offer pick‑up options in Wilton.
giving people flexibility in how they receive support.
Support & Guidance
Our qualified caseworker offers friendly, confidential support when life feels overwhelming. We help you talk through challenges, understand your options, and feel more confident about the next steps.
Referrals
We connect individuals and families with local programs, community organisations, and professional services that can provide the right assistance for their situation. This includes pathways to financial help, counselling, housing support, family services, emergency relief, and wellbeing programs. Referrals are offered with care, privacy, and respect.
Advocacy
We stand beside you when dealing with agencies or services feels stressful. Our advocacy ensures your needs are heard and understood, helping you access the right support without feeling alone or overwhelmed.
Crisis Support Pathways
During urgent or unstable situations, we help you find safe, appropriate crisis pathways. Whether it’s emergency food, sudden financial pressure, or safety concerns, we guide you toward the right supports with care and confidentiality.
Community Connection
We’re locals supporting locals. Our organisation helps people feel connected, welcomed, and not judged, offering a friendly space where reaching out for help is easy, safe, and respected.
From Our Community
Frequently Asked Questions
Find answers to common questions about how we can help.
Anyone experiencing hardship who lives within the areas we currently service can reach out. You don’t need to fit into a particular “box” to ask for support.
No. We understand that hardship looks different for everyone. We aim to make accessing support as simple and judgement-free as possible
Our primary service area is the Wollondilly Shire. Some support may also be available in Wingecarribee and surrounding areas depending on what is needed and what resources we have available.
Our regular hamper delivery and collection day is Sunday. Requests generally need to be received by Friday at 8pm so we have time to organise everything
Yes. We offer Sunday delivery within Wollondilly for people who need it. Pickup from Wilton is also available. Delivery outside Wollondilly may not always be possible.
No. Our hampers are made up based on the food and essential items we have available at the time. As a small community organisation, our stock changes depending on donations and what we are able to purchase. While we can’t offer a “pick your own” hamper, please let us know about any allergies or dietary requirements when requesting support, and we’ll do our best to accommodate these where possible
That’s okay! If you can’t find the answer you’re looking for, please reach out to us. You can send us a message through our Facebook page or use the contact form on our website, and we’ll get back to you as soon as we can.